- December 12, 2016
- Posted by: Owen Smith MP
- Category: Latest News
DO YOU TRAVEL by train? Have you had dealings with revenue protection officers working for Arriva Trains Wales? If so, your MP Owen Smith wants to hear from you.
The Labour MP for Pontypridd is responding to a number of cases regarding the behaviour of revenue protection officers – including the incident described by Pontypridd singer/songwriter Amy Wadge.
Speaking from Pontypridd, Owen Smith MP said:
“I’ve had a number of very upset and distressed constituents contact me regarding incidents with revenue protection officers working for Arriva Trains Wales.
“I’m told that these encounters can be very intimidating and that officers appear quick to issue penalty notices or initiate prosecutions.
“If we are to have reliable, clean and efficient trains, it is important that operators – including Arriva Trains Wales – tackle non-payment of tickets.
“But that action must including making it as easy as possible for passengers to purchase tickets at stations, on board trains and via new technology using a variety of payment methods such as cash, debit and credit cards as well as contactless payments.
“I want to hear from people living in the Pontypridd constituency about their experiences – good or bad – of revenue protection officers.”
Residents can email Mr. Smith at [email protected] or write to Owen Smith MP, 10 Market Street, Pontypridd CF37 2ST.
For more information please contact: Christopher Binding on 01443 401122 or email [email protected]